Upon receiving your package, kindly perform a prompt inspection. Should you encounter any concerns, please reach out to us via email at support@supplementshub.co.nz

Remember to include your order number along with photographs depicting the damaged items.

In the circumstance that you receive items that are defective or damaged and necessitate a reimbursement, please get in touch with us. We will make every effort to either substitute the product(s) or issue a refund. Please ensure that any claims are submitted within a seven-day window following the receipt of the merchandise.

We exclusively authorize refunds solely for defective products. Regrettably, we are unable to accept returns due to personal preference or changes of mind, owing to hygiene considerations.